We discover what’s possible for our clients and drive change to accelerate business outcomes
The world's most-successful brands develop a personal and connected relationship with their customers, to a point of creating loyal fans. Actionable and relevant customer insight, across all channels, is the new currency.
In today’s corporate world of complexity, long programmes, cost pressures and delivering revenue targets, we understand that our clients need to balance performing today whilst working on the transformation of the future.
We discover what’s possible for a client’s unique maturity model and drive the change to modernise and accelerate business outcomes that increase market share and valuation. We pride ourselves on doing this by creating a trusted end-to-end partnership whereby we handpick a bespoke team from our network of leading industry practitioners and trusted management consultants to deliver tailored solutions.
Our team is determined to offer an incredible experience for our clients and their end customers that goes above and beyond to delight and exceed expectations.
OUR PRACTICE IS GUIDED BY A FEW SIMPLE CORE PRINCIPLES
From our connections around the globe to our collaborative approach with our clients, connection underpins everything that we do. Connection, after all, is at the heart of the work we set out to achieve with our clients, where we empower our clients to develop a personal and connected relationship with their customers. Deep connections accelerate business outcomes. Connected. Relevant. Personalised. Contextual.
Integrity, transparency, flexibility and a willingness to challenge in the right moments, guides our approach. This imbues all who work with us implicit trust to solve problems, drive change and accelerate business outcomes to drive value early.
Our innate passion to solve problems sets us apart. As such, optimism, energy, and a sense of adventure set the pace and tone of our approach. There isn’t a problem that doesn’t have a solution. Discover the possible. Drive the change. It is our hands-on approach and view that our clients are an extension of the Lavabeam family that means we aim to go above and beyond to delight and exceed expectations.
We understand that our clients need to balance performing today whilst working on transforming the future. We deliver value as early as possible through incremental changes based on each client’s individual needs.
“We had a really great Delivery Partner in Lavabeam. I really trusted them, they provided us with Vodafone resources and they drove that adaptability and worked to make this successful for our client, for us and themselves.”
- Jon Donovan,
Principal Manager, Digital Marketing,
Vodafone Group
“During my time at Eircom, Suvash and his Team helped us to optimise our Contact Centres and set up a complete new facility for Sales in record time."
- Neil Cushen,
Head of Consumer Sales,
Eircom
“The Lavabeam team were industry specialists, anticipated our needs and delivered exceptional value within a very short time. The team never failed to go above and beyond for us and were an absolute pleasure to work with."
- Fadwa Elkosairy,
Director of Sales & Customer Care, Vodafone Oman
