“We had a really great Delivery Partner in Lavabeam. I really trusted them, they provided us with Vodafone resources and they drove that adaptability and worked to make this successful for our client, for us and themselves.”

 - Jon Donovan,

Principal Manager, Digital Marketing,

Vodafone Group

“During my time at Eircom, Suvash and his Team helped us to optimise our Contact Centres and set up a complete new facility for Sales in record time."

 - Neil Cushen,

Head of Consumer Sales,

Eircom

“The Lavabeam team were industry specialists, anticipated our needs and delivered exceptional value within a very short time. The team never failed to go above and beyond for us and were an absolute pleasure to work with."

- Fadwa Elkosairy,

Director of Sales & Customer Care, Vodafone Oman

1. Foundation

2. Developing

Consumer data

Real-time marketing  

Artificial intelligence

Personalisation engines

Location intelligence

> Developing or refining, a personalised plan to maximise revenue potential for your business

> Automation strategy, commercial opportunity sizing and planning

> TechStack integration, implementation and custom development of components

> Digital maturity assessment using 150-point framework

> Benchmarking against best practices

> Agile org setup and governance

> Building a prioritised product backlog

> Delivering a truly omni-channel CX

> Digital channel integration to stitch all media channels into the CRM

> Managing your automation campaign related operations

> E2E campaign management

> Omni-channel marketing and operational KPIs management and reporting

> Audience and segment set-up

> Adaptive and predictive models for campaign flows

> Updating/maintaining decisioning models, product propensity scores, churn propensity models etc

> Ideation, planning, design, develop, test, release, monitor, optimise and reporting

3. Maturing

4. Advancing