SUVASH BISWAS
SAI IYER
CEO & co-founder
Practice Lead for Organisational Transformation,
and Agile Change & Portfolio Management.
Management Consulting in major Contact Centre transformations.
Turn-around of customer experience improvements in Digital channels.
25+ years in UK and European ICT in start-ups & FTSE 100 companies.
Previously ran M&A & Exec level placements in VC-backed tech firms.
CTO & co-founder
Practice Lead for Omnichannel, Big Data Analytics & Digital capabilities.
20+ years in Digital Transformation & Omni-channel Marketing Automation.
Bridging business & technical goals to develop and collaborative Roadmaps.
Consulting, Advisory, & Delivery engagments for Telcos, Banks, Retail & Utlilites.
Full-stack Data-driven Marketeer – making MarTech and AdTech work seamlessly.
Significant experience of building & scaling Agile Ways of Working to deliver ROI.
1. Rapidly developing off-shore and near-shore delivery footprint
2. Track-record of successful engagements at Digital Startups, Tier-1 Mobile Opcos & Banking clients
3. Passion, drive and the ability to help our clients navigate to their desired business outcomes
“The Lavabeam team were industry specialists, anticipated our needs and delivered exceptional value within a very short time. The team never failed to go above and beyond for us and were an absolute pleasure to work with."
- Fadwa Elkosairy,
Director of Sales & Customer Care, Vodafone Oman
“We had a really great Delivery Partner in Lavabeam. I really trusted them, they provided us with Vodafone resources and they drove that adaptability and worked to make this successful for our client, for us and themselves.”
- Jon Donovan,
Principal Manager, Digital Marketing,
Vodafone Group
“During my time at Eircom, Suvash and his Team helped us to optimise our Contact Centres and set up a complete new facility for Sales in record time."
- Neil Cushen,
Head of Consumer Sales,
Eircom
